FAQs

All our products will be delivered fresh, all can be frozen apart from Mussels, Oysters, Queen scallops and Potted Crab which should be stored in a refrigerator.

All our products you receive will be supplied with a best before date.

Working in a sustainable way is good for the marine environment and good for business. Minimum size limits, using static gear catching methods (potting) ensure there is shellfish available for today and tomorrow. We work under the byelaws of Southern IFCA. 

Afraid not, our on-line ordering system is simple and should only take a few minutes.

Please click on the “contact us” bottom corner or e-mail the following address: sales@portlandshellfish.co.uk

We can deliver within UK mainland via or trusted courier companies APC and DPD.

We have a minimum order value of £40.00 with a £15.00 delivery charge. Orders over £90.00 qualify for free delivery.

Deliveries to DT1 postcode are free and discounted to DT2-11.

We can deliver every Thursday by midday.

To receive your delivery for Thursday we would need your order by Tuesday morning.

We strongly advise that someone is in during the morning. We can leave your delivery in a safe place but this is not advised, we will not be held responsible if anything happens to your delivery.

All our products will be delivered in Eco friendly packaging, the packaging can be re-used and recycled. We use ice packs to keep the products super cold.